Pandora Trafford Centre is a highly recognized brand that operates in the jewelry industry. The brand boasts a strong reputation for offering high-quality, fashionable jewelry pieces that cater to the needs of women across the board. Located in the Trafford Centre, Manchester, Pandora is a must-visit destination for fashion enthusiasts who appreciate top-notch jewelry that is crafted with attention to detail. The brand's stylish rings, bracelets, necklaces, and charms have won the hearts of many customers from different regions. In addition to its range of products, Pandora Trafford Centre also offers exceptional customer service, ensuring that clients have a seamless shopping experience. Whether you are looking for a gift for a loved one or just want to treat yourself, Pandora Trafford Centre has got you covered with its elegant and timeless pieces that are designed to make a statement.
Reviews
More staff than customers but still had to stand in a queue for 10 mins to get in, which was fine till I tried to make a purchase only to go out and rejoin the SAME queue again !!! Apparently there’s no browsing (wasn’t told) to make it worse assistant (trainee) was both rude and obnoxious (actual sales assistant that helped me in the end was very helpful) atrocious customer service def wouldn’t shop here again !!!
Very tiny shop, always crowded and a confusing browsing system where you squeeze through the store and then come back to the entrance to line up to be served.
Went in to buy my little sister a charm for her birthday, every attendant in there was beyond rude. No eye contact, zero customer service training. The last straw was when I went to the till to pay we had to interrupt the girls gossiping at the front desk and then during the payment process, the girl serving had her head on a 90 degree tilt looking away from us at something much more interesting apparently. The vibe was very ‘I’m too good to be here’. A little customer service training wouldn’t go amiss. I won’t be going back.
I been there today to get few rings for my family . I’m very impressed with the excellent customer service of Lilly . She was very kind and friendly. I have purchased a very beautiful gift set . Thank you pandora and thank you Lilly for being so helpful. I’m amazed the way she works it makes me feel like pandora is her own company :-) . She seems so dedicated and loyal with the company. And her work . God bless you Lilly . Thank you 🙏
Came in today with a friend to get matching ingraved necklaces and we were served by the most lovely lady, I think her name was Fliss, she was so helpful and made the experience so enjoyable so I just wanted to say thank you to her xx
Just went in for a repair on some bracelets and was served by a girl called Sophie (I think). She professionally explained to us that they had some complications with some of their previous repairs so replaced the bracelet entirely. Such a lovely girl - will definitely be returning after the amazing level of service. Thankyou!
Didn't have my ring size but gave me the code to order online which I did. Lovely clean store, sometimes you do have to wait your turn as it's very popular.
Needed to exchange as I ordered the wrong size online. Staff made the process straight forward and hassle free.
Fantastic after sales service from the staff at the TC. I popped in with a bracelet which had broken, a new one was ordered to be delivered to my home address & it arrived the next day. Very impressive. Unfortunately it doesn't have the name of the person who served me on my receipt.
Location
Hours
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Monday
10:00 AM - 10:00 PM
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Tuesday
10:00 AM - 10:00 PM
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Wednesday
10:00 AM - 10:00 PM
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Thursday
10:00 AM - 10:00 PM
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Friday
10:00 AM - 10:00 PM
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Saturday
10:00 AM - 09:00 PM
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Sunday
11:00 AM - 06:00 PM
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